Kelly Hollingsworth privacy policy

Privacy Policy

Welcome to kellyhollingsworth.com (“Website”). We respect and value your privacy and will only collect and use information in a manner consistent with your rights and our obligations under applicable law. We will take all reasonable steps to ensure that your privacy rights are protected.

Please read this statement carefully. It is intended to help you understand the types of information we collect, why we collect it, and how you can manage any personal information we may collect about you.

Company and Contact Information

This Website is owned by Kelly Hollingsworth Coaching, LLC, a U.S. limited company organized in Idaho (“Company”). The Company has have made reasonable efforts to explain the terms of this Privacy Policy in easy-to-understand language so you can make a reasonably informed decision about whether to visit the Website and share any of your personal information  with the Company via the Website. If you have questions, please use the contact information provided below.

Scope of Policy

This Privacy Policy applies only to your use of this Website. It does not extend to any websites that are linked to the Website, whether such links are created by the Company or other users. If you click a link on this Website that takes you to another website, your interactions outside of this Website are not protected by this Privacy Policy. You should check the privacy policies of any such websites before providing any data to them. 

Information Collected and Stored

The Company may collect and store data from and regarding your computer hardware and software. The data collected also may include “Personal Information,” which means any information that could identify you as an individual through information that is unique to you. Personal information often includes “unique identifiers.” A unique identifier is a numeric or alphanumeric string of characters that can be used to uniquely identify an individual. Unique identifiers can include your name, address, phone number, email address, a website URL, billing information, Internet Protocol (IP) addresses, browser, or any other data that could reasonably be linked to your identity.

In addition to Personal Information, the Company may collect dates and times of access, domain names, and websites that referred you to this Website. 

We may also collect and store personal information and other data from the content you provide to us through our products and services. 

The Company does not track or record information about individuals and their visits (unless they are willingly participating in one of our programs). In other words, while we may track what your computer is doing, we do not track the various individuals that may be using a particular computer unless they have identified themselves as a participant in one of our programs. The Company does not collect or use genetic or biometric data (i.e.  fingerprints, retina patterns, voice waves).

How Information May Be Used

Having your email address and other information is a privilege we do not take for granted. 

We may use the information we collect from you for any lawful purpose, including to interact directly with you. Direct interactions can include contacting you by email with information, news and offers about our products and services, and to provide information about how to use our programs. You can unsubscribe from all mailings by clicking the “unsubscribe” link at the bottom of each email we send. 

Unique identifiers are sometimes stored in “cookies” (see below) to help websites display certain content in your browser, and to remember, for example, your preferred language. We may use unique identifiers to remember your browsing and language preferences, your purchase history, direct advertising specifically to you, collect information about your browsing history, and to determine whether emails sent to you by us were received and/or opened. 

Information collected also may be used to: determine the number of visitors to the Website (and the types of technology visitors use), improve the quality of the information and services provided; understand our visitors’ preferences; make improvements to our visitors’ overall experience of the Website; and personalize their experience of using the Website.

Information collected also may aid the Company’s marketing efforts, development of products and services, and use of targeted, personalized ads based on your particular interests. The Company will not use sensitive information such as race, sexual orientation, religion, or health, to determine which ads we send to you. 

Processing Your Personal Information

Your Personal Information will be processed by us only if we have a lawful basis for doing so. “Processing” generally includes actions that can be performed in connection with data such as collection, use, storage and disclosure. Lawful bases for processing data include consent, contractual necessity, and our “legitimate interests” or the legitimate interest of others, as further described below.

Contractual Necessity: We process the following categories of Personal Information as a matter of “contractual necessity”, meaning that we need to process the data to perform under our Terms of Service. When we process data due to contractual necessity, failure to provide such Personal Information will result in your inability to use some or all portions of the services or products that require such data.

  • First and last name
  • Email address
  • Password
  • Access to content (such as classes, membership, or courses)

Note that some of your information may be shared with third party payment processors and credit card companies in order to process payment transactions and the delivery of our products and/or services to you.

Any information that we may reasonably provide to other trusted businesses in order to process business transactions you choose to have with us are always in accordance with our instructions and comply with the terms of this Privacy Policy and the confidentiality we promise to uphold on your behalf. For example, we may use a third party service provider for customer support purposes.

Legitimate Interest: We may process the following categories of Personal Information when we believe it furthers the legitimate interest of us or third parties (except where such interests are overridden by applicable privacy law, or where the data subject is a child).

  • First and last name
  • Email address
  • Location information
  • IP address
  • Your activity on the Services, including class usage information and community interaction data

Examples of legitimate interests include:

  • Operation and improvement of our business, products and services
  • Personalization of web content 
  • Analyzing the use of the Services
  • Marketing of our products and services
  • Provision of customer support
  • Protection from fraud or security threats
  • Compliance with legal obligations
  • Completion of corporate transactions

Consent: In most cases, we process Personal Information based on the consent you expressly grant to us at the time we collect such data. When we process Personal Information based on your consent, it will be expressly indicated to you at the point and time of collection.

Other Processing Grounds: From time to time we also may process Personal Information to for other reasons, including to comply with a legal obligation, to protect the vital interests of you or other natural persons and data subjects, or to perform a task carried out in the public interest.

Except as disclosed herein or elsewhere, we will never intentionally disclose any information regarding your personal identification to any third party without your consent. We will always ask for your permission before using any of your personal information for a purpose that has not been covered in this Privacy Policy.

We may share information that does not include a unique identifier and would not reasonably be considered “Personal Information” in that it does not include information that would allow anyone to identify you as an individual. For example, advertisers or outside services may use non-Personal Information to enhance the experience of a visitor to their websites.

Gathering Personal Information With Your Consent

Personal information that uniquely identifies you is only gathered in accordance with this Privacy Policy. If you choose not to provide requested Personal Information, you will not be able to receive information, products, or services offered by us to you, for reasons including that we will not have the means to deliver it to you.

If you choose to provide us with such information, you agree to receive information, products, or services from the Company.

Third-Party Analytics Service Providers

This Website may use third party analytics service providers to evaluate and provide the Company and third parties with information about the use of the Website and viewing of content on the Website.

Third-party analytics service providers may use cookies to track certain behavioral usage information regarding users of your computer through use of their own tracking technologies. Third party cookies and other tracking technologies are not controlled by us, even if they use our technology to store or collect data. This Privacy Policy does not apply to the methods for collecting information used by third party analytics service providers or the use of the information that such third-party analytics service providers collect. Note that the relevant third-party analytics service providers’ terms of use, privacy policies, permissions, notices and choices should be reviewed by you regarding their collection, storage and sharing practices. We make no representations regarding the policies or practices of third-party analytics service providers.

Google Analytics

We use Google Analytics to gather data that allows us to understand how our website and the services we offer are being used, and to improve our marketing and our website visitor and client experiences.

Opting Out of Google Analytics Tracking

You can install the Google Analytics Opt-out Browser Add-on by clicking here.

You can also opt out of Google’s use of cookies by visiting Google’s ad settings and/or you may opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

Facebook Advertising

The Company abides by Facebook’s Data Use Restrictions when advertising on Facebook.

Data Collection Technologies We Use

We may use any lawful technology to collect, store, and otherwise process information, including cookies, (text files placed on your hard drive by our server to store information about the way you use the Website so that it can recall that information in order to personalize your next visit).

Certain features of the Website may depend on cookies to function. These Cookies are deemed to be “strictly necessary” under the most stringent privacy laws, including the European Union’s GDPR (see below).

You may also restrict your internet browser’s use of cookies. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third-party cookies. By default, most internet browsers accept cookies but this can be changed. For further details, please consult the help menu in your Internet browser or the documentation that came with your device.

You may also choose to delete cookies at any time. If you do so, you will likely lose any information that enables you to access the Website more quickly and efficiently.

Data Obtained by Third Parties

The Company uses reasonable efforts to protect Personal Information. However no method of transmission or electronic storage can ever be 100% secure. For this reason we cannot guarantee the absolute security of such data.

The Company may obtain data indirectly from third parties such as social networks and other public sources, including public databases.

The transmission of any sensitive information (such as credit card number) you provide to us on order forms that are hosted by third party service providers is encrypted using secure socket layer technology (SSL).

Retention and Storage of Your Personal Information

The Company retains your personal information only for as long as reasonably necessary to fulfill the purpose for which it was collected, as well as to comply with applicable laws. You may make a request to remove any and all data collected by us. See our contact information below.

We take appropriate technical and organizational measures to ensure a level of security appropriate to the level of risk.

DISCLOSURE EXCEPTIONS

Notwithstanding any provision to the contrary, the Company will disclose your Personal Information, without notice to you, if:

  1.     It is required to do so by law;
  2.     As required by service of process;
  3.     To defend the Company’s rights or property;
  4.     To protect the personal safety of visitors to this Website.

Data Breach

If the Company becomes aware of a breach of Personal Information, the Company will notify you and all competent supervisory authorities without undue delay and, where feasible, not later than 72 hours after having become aware of such a breach.

Data Protection Laws

Data protection laws differ from state to state (in the United States) and from country to country, with some having greater protections than others. We strive to maintain the highest level of privacy for anyone who shares information with us, regardless of where they reside.

Whenever we receive formal written complaints, we respond directly to the person who made the complaint. Should you have a complaint, please be sure to include your contact information so that we may respond to the situation. We are further committed to working with any appropriate regulatory bodies to resolve complaints regarding any transfer of data that is in breach of this Privacy Policy.

EU Personal Information

If you are located in the European Union (“EU”), United Kingdom, Lichtenstein, Norway, or Iceland, you may have additional rights under the EU General Data Protection Regulation (“GDPR”) with respect to your Personal Information so as to ensure that it is processed lawfully, fairly, and transparently, without adversely affecting your rights.

Upon request, we agree to provide you with information regarding any of your Personal Information that we have processed. You always have the right to withdraw your consent, request erasure of any personal information we hold, and/or object to further processing of such information. Please email us at the contact email provided below and put “Attention Privacy Protection Officer” in the subject line. Upon receipt of your email we will cease processing your Personal Information.

California Residents

The California Online Privacy Protection Act (CalOPPA) requires California companies to provide an opportunity for California residents to opt-out or unsubscribe from having personal information used by third parties (such as advertisers or affiliated companies) for direct marketing purposes.

This Company is not a California-based business and therefore does not honor behavioral advertising opt-out or “do not track” mechanisms. This includes general web browser “Do Not Track” settings and signals.

However, if you are a California resident you may contact us using the contact information below to exercise your disclosure choice options.

MINIMUM AGE REQUIREMENT

This website complies with the Children’s Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying regulations protect the privacy of children using the Internet.

This website is intended for persons eighteen (18) years of age or older. However, per COPPA rules, anyone under the age of thirteen (13) must seek the permission of a parent or guardian before using this website.

Furthermore, this Website will not knowingly contact or collect personal information from anyone under 13,  and does not intend to solicit information of any kind from persons under the age of 13.

WHEN THIS PRIVACY POLICY DOESN’T APPLY

This Privacy Policy does not apply to third parties that may advertise our services or to companies who may link to this Website. Neither does it apply to websites to which we may include links in our informational materials and in our services.

POLICY CHANGES/REVISIONS

The Company reserves the right to change this Privacy Policy, without notice, at its discretion, by posting updates on this website. You are encouraged to revisit this page periodically in order to stay informed of any changes. The Privacy Policy posted at any time via this website shall be deemed to be the Privacy Policy then in effect.

It is incumbent upon you to make reasonable efforts to review the Website’s Privacy Policy from time to time so as to become aware of any changes, revisions, or modifications. However, we will not make any significant changes without providing you with reasonable and sufficient notice by email where possible. Should your privacy rights be affected in any way by changes to this Privacy Policy, you will be notified to obtain consent to such changes. We also indicate the date of the most recent updates to these terms.

CORRECTING OR UPDATING YOUR INFORMATION

You are invited to help us keep your Personal Information up to date by notifying us of any changes to your personal information. You may contact us to correct or update your personal information.

QUESTIONS?

If you have any questions or concerns regarding the Privacy Policy applicable to this Website, or how your Personal Information is used by the Company, please contact us by email at: support@kellyhollingsworth.com

Please put “ATTN Privacy Protection Officer” in the subject line.

UPDATED: June 1, 2020